•  >
• Customer Testimonials

Customer Testimonials

Just wanted to say thanks for your prompt delivery and ease of ordering.

This was my first order, and I couldn't be happier with the outwear that we selected.

I absolutely won't hesitate to order from you again, and will recommend you to others. Your selection of higher end outwear is fabulous!
Thanks so very much! Happy holidays, Tina Bois

Hi Sheba

We got the package today! The suit fits my daughter perfectly.  She loves it.

Thank you for your quick service

Hi,

I ordered a Helly  Hansen snowsuit for my daughter from your website on the 23rd of November.  I was quite surprised to see that there was no shipping cost calculated in to my total.  I was thrilled to discover that the snowsuit arrived in the mail today!  (Less than a week to travel half-way across Canada!)  The suit is gorgeous, fits my daughter perfectly, and she and I are both loving it. (Now if only we would get some snow!) 

Thank you for such a positive shopping experience.  I will definitely be a return shopper, and will recommend you to my friends.

Allison B

Thank you so much for the wonderful service. I was in earlier this week to exchange a North Face coat. You are definitely a model for good service.
Thanks again and see you soon.

Nadia B
Beresford, NS

Hi,

I have been meaning to send this email for the last couple of weeks. I went to your store just before Westfest when I was at my wits’ end trying to find the perfect gift for my fashionista niece. I walked into your store and saw there were two young men working, and inside my head, I am ashamed to admit, I was immediately biased, thinking I would not get good service. Imagine my surprise when they both greeted me warmly and promptly told me about their Westfest sale and if  there anything they could do for me. It was ten minutes before closing and I was feasting my eyes on all the cool clothes you had for youths. They helped me with sizes, took down twenty items I couldn’t reach, because I couldn’t make up my mind….they joked with me, and encouraged me to take my time even though it was getting really close to closing time. At any rate, I just wanted to let you know how impressed I was with these two young men.  Their service was just overwhelmingly brilliant, something I am not used to getting anymore….as I work in customer service as well….I felt it important for someone to know what a great asset these two young men were….

What a great experience, what a great store!

Thank you,

Marcia

p.s. the niece almost swooned when she got her Bench apparel….thanks for making me the “cool” aunt!  At a price that didn’t make me want to choke!

Hi Sheba,
Thank-you for your quick delivery. They were in our mailbox at the end of our lane this afternoon. These are the greatest mitts ever invented!
Many thanks,
Wendy
PS: my two boys are really enjoying their snow jackets and pants we bought from you earlier this winter. We love your store! Happy New Year!